Ensuring that everyone in Waterloo has access to high-quality advice when they need it.
We provide free and independent advice services for our local community regarding issues around Immigration, Debt, Benefits, Housing, Employability and more…
Read on for more information…

IMMIGRATION ADVICE SERVICE

We offer free immigration advice and casework support to residents of Lambeth and Southwark.

Oasis Hub Waterloo is registered with the Office of the Immigration Service Commissioner (OISC) as a Level 1 service. Our OISC registration number is N202000134.

We CAN help with the following kinds of issues:

Applications for entry clearance, Leave to enter or Further Leave to Remain, Indefinite Leave to Remain, Registration as a British Citizen, Naturalisation, PBS Applications etc.

We CANNOT help with the following kinds of issues:

Applications involving illegal entrants and overstayers, applications involving removal or deportation from the UK, Detention, Bail and Applications for Temporary Admission, Asylum, Tribunal Appeals and Court Work.

HOW TO ACCESS THE SERVICE

The best way to access our service is to attend a DROP-IN SESSION.

These are held on most Tuesdays from 1:30-3:30pm and Wednesdays 3-5pm, at the Oasis Centre, 1 Kennington Road, London SE1 7QP.

No booking is required for these sessions which entail a brief conversation (up to 20 minutes) to assess your immigration matter.

We will see clients in order of arrival and we will close the list once maximum numbers are reached.

Follow up session(s) may be scheduled to further assess your needs and support you in your case.

If your situation is complex and/or requires further support from an organisation registered at OISC Level 2 or 3 we will refer you on.

CONTACT DETAILS

Email: Advice@OasisWaterloo.org. Phone: 0207 921 4205, Option 2 then Option 1, to leave a message.

Please note our phone line is not constantly monitored. We aim to respond to all enquiries within five working days.

DEBT ADVICE SERVICE

We provide an independent debt advice service that exists to help anyone struggling with unmanageable debt, whatever the cause. We are part of Community Money Advice, a network of debt advice centres nationwide. We are authorised and regulated by the Financial Conduct Authority (Ref 951099).

Together we can help you to work through a process of understanding your financial situation and developing solutions that will help you to manage your debts and work towards becoming debt-free.

We are here to help anyone struggling with debt and we deal with a wide range of issues from credit card debt, council tax arrears, utility bills, mortgage or rent arrears, through to threatened eviction or county court action.

First you will be matched with an advisor who will help you through the process. We then have an initial meeting to find out more about your situation and building a picture of your income and expenditure. Once we have a clear understanding of your financial situation we will discuss your options with you and together plan the best course of action. This could include a payment plan, debt relief order or bankruptcy if necessary

CONTACT: Advice@OasisWaterloo.org for more information.

BENEFITS ADVICE SERVICE

We can assist you in ensuring you are receiving all the benefits you are entitled to and supporting if you need to appeal a negative decision. This includes:

• Checking your eligibility for benefits
• Assisting with applications such as:
  • Universal Credit,
  • Limited Capability for Work,
  • Council Tax Reduction/Support
• Completing mandatory reconsiderations
• Assisting with appeals and tribunals
• Personal Independence Payment (PIP) applications.

 CONTACT: Advice@OasisWaterloo.org for more information.

HOUSING ADVICE SERVICE

We are able to support with:

• Preventing homelessness
• Social housing applications
• Housing band appeals
• Supporting maintaining tenancies
• Advocacy for disrepair
• Advocating for repairs and maintenance of properties

CONTACT: Advice@OasisWaterloo.org for more information.

EMPLOYABILITY ADVICE

This includes help with:

• Figuring out what Skills you already have – more than you may think!
• Writing a CV that shows you at your best;
• Using recruitment websites and submitting applications;
• Explaining References – what they are and how you can find them;
• Interview advice – what to wear, how to act, what questions you might be asked and how you might answer them.
• It is open to everyone: school leavers, mums, people with no/poor qualifications, or no/little experience.

DROP-IN SESSIONS: Most Fridays 10-12pm at the Oasis Centre, 1 Kennington Road, SE1 7QP. Please email first to check. Advice@OasisWaterloo.org

Or ask at the front desk to make an appointment.

CONTACT

If you have any questions or would like to get in touch with us about any of our advice work please contact: Advice@OasisWaterloo.org.